Substitution Policy:
Seasonal and regional conditions affect the supply of flowers. Specific varieties or colors may not always be available or meet our quality standards. In some cases, substitutions may be necessary to fulfill your floral , container or Ad - On items.
Gift Baskets will be Substituted with another Gift Basket we have in stock of Equal or Greater Value to ensure Timely Delivery.
When substitutions are made your order will always be filled to full value, however we do not contact the sender as this could delay the order untill another day and miss an Important Occasion.
For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
The dimensions supplied for any arrangements are only approximations. They are not exact. However, you may refer to them for general size guidelines.
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